Proven Results.
Enterprise Success Stories.
See how letting agencies, BTR developers, and housing associations use Fixora Pro to reduce administrative load and protect compliance ledgers.
Sterling Letting Group
650 Properties (Alto Compatible)
Staff spent substantial overhead manually routing reactive repairs, tracking CP12 safety logs, and chasing contractors for updates. Outbound communications suffered from portal fatigue, delaying landlord decisions.
Mapped contractor contacts into WhatsApp dispatch pipelines and connected Alto property records via API connector keys. Onboarded pilot contractors to WhatsApp channels.
Maintenance requests are coordinated inside contractor chats. Landlords review and approve repair quotes using single-click magic links. Repair lifecycle times reduced, lowering administrative overhead.
"Fixora Pro was configured to address our coordination overhead. In our pilot branches, staff saved hours on minor repair tracking."
Vanguard Living
450 Units (3 Estate Blocks)
Struggling to centralize PPM tracking for building assets (lifts, boiler sets, fire doors) across high-density blocks, leading to manual document audits and risk of double-billing on warranted parts.
Mapped estate blocks and added mechanical machinery into the asset register. Scheduled automated PPM recurring checks with preferred commercial contractors.
Communal lift safety audits and boiler testing tasks are logged automatically. Fixed warranty indicators flag active repair warranties on parts, helping optimize reactive budgets.
"Setting up central asset registers and automated PPM alerts has helped us structure our building safety logs."
Southwark Housing Trust
1,200 Properties (GDPR Isolated)
Tracking Damp & Mould incidents under rising regulatory scrutiny. Managing Awaab's Law statutory 14-day investigation timelines was a significant administrative bottleneck.
Configured Awaab's Law escalation rules, vulnerable tenant tags, and WhatsApp triage templates for reactive repairs.
Damp and mould alerts start automated compliance timers. Inspector visits and contractor check-offs write timestamped logs, providing audit records for Ombudsman review.
"Automated tracking templates and WhatsApp coordination tools help our team stay organized under Awaab's Law guidelines."
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